Description:
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk “ help desk” application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.
Detailed Information
| Version: | | | Platform(s): |
Windows environment with ASP enabled web server.
| | Price: |
Freeware, GPL
| | Date Added: |
Tue Aug 24 2004
| | Last Updated: |
Tue Aug 24 2004
| | Author: |
Dan Stone
| Average Visitor Rating: 
5.00
(out of 5)
Number of Ratings:
6
Votes Average Member Rating: 
0
(out of 5)
Number of Reviews:
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